Privacy policy

Website: mangazone.shop Last Updated: June 23, 2026

These policies apply to all purchases made through MangaZone. By placing an order, you confirm that you have read and agree to all policies listed on this page.

1.1 Who We Are

MangaZone ("we," "us," or "our") is an online retail store based in Gujarat, India, operating at mangazone.shop. We sell manga volumes and books. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our store.

1.2 Information We Collect

We collect the following categories of personal information:

  • Contact Information: Name, email address, phone number
  • Delivery Information: Billing address, shipping address
  • Order Information: Items purchased, order value, invoice details
  • Payment Information: Payment is processed securely through Razorpay. We do not store your card details or banking credentials on our servers.
  • Technical Data: IP address, browser type, device type, pages visited, and time spent on our site (collected automatically via cookies and analytics tools)

1.3 How We Use Your Information

Your information is used to:

  • Process, confirm, and fulfill your orders
  • Generate and send GST-compliant invoices to your registered email address
  • Send order tracking updates and shipping notifications
  • Respond to your queries and support requests
  • Maintain records as required under Indian tax laws (GST)
  • Improve website functionality and customer experience

We do not use your data for unsolicited marketing without your consent.

1.4 Sharing of Information

We do not sell your personal data. We share your information only with the following parties, strictly for order fulfillment:

  • Logistics and Courier Partners (e.g., Delhivery, Xpressbees, or others) – for delivery of your order
  • Payment Processor (Razorpay, etc) – for secure payment processing
  • Shopify – our e-commerce platform, which hosts and manages the store
  • Government / Legal Authorities – when required by law, court order, or tax compliance obligations in India

1.5 Cookies

Our store uses cookies to:

  • Maintain your shopping cart session
  • Remember your preferences
  • Collect anonymized analytics data to improve the store experience

You may disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the store, including the shopping cart.

1.6 Data Retention

  • Order and invoice records are retained for a minimum of 7 years to comply with GST and accounting regulations under Indian law.
  • Account and contact data is retained as long as necessary to provide our services, or until you request deletion.

1.7 Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of any marketing communications

To exercise any of these rights, contact us at admin@mangazone.shop.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies independently.

1.9 Security

We implement industry-standard security measures, including SSL/TLS encryption, to protect your personal data during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

1.10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes constitutes your acceptance of the updated policy.